CLAIM INFORMATION & EMERGENCY CONTACTS
FOR
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ALL EURO POLICIES
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GBP POLICIES PURCHASED PRE 01.01.22
When contacting, please give your name, insurance details and as much information as possible.
Emergency Assistance Service
Tel: +353 (91) 501645
To make a claim on your return home
Mapfre Assistance Agency Ireland
Tel: +353 (91) 501645
email: traveldept@mapfre.com
FOR
GBP POLICIES PURCHASED ON OR AFTER 01.01.22
When contacting, please give your name, insurance details and as much information as possible.
Emergency Assistance Service While Abroad
Tel: +44 (0)1273 071784
email: operations@maydayassistance.com
To make a claim on your return home
Tel: +44 (0) 1420 259062
or submit a claim on www.reactiveclaims.com
PLEASE KEEP A COPY OF YOUR COMPLETED CLAIM FORM AND SENT IT TO THE ADDRESS ON THE TOP OF THE FORM.
It is also important to send it with original documentation where possible including:
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Certificate of Insurance
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Confirmation of Booking
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Original receipts for expenses
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Original reports if applicable
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Proof of ownership or receipts
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Police Report
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Evidence of Delay
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Any other evidence or supporting documentation you think may help