CLAIM INFORMATION & EMERGENCY CONTACTS

for policies issued before 01.01.22

FOR

  • ALL EURO POLICIES

  • GBP POLICIES PURCHASED PRE 01.01.22

When contacting, please give your name, insurance details and as much information as possible.

 

​Emergency Assistance Service

Tel: +353 (91) 501645

To make a claim on your return home

Mapfre Assistance Agency Ireland

Tel: +353 (91) 501645

email: traveldept@mapfre.com

FOR

GBP POLICIES PURCHASED ON OR AFTER 01.01.22

When contacting, please give your name, insurance details and as much information as possible.

 

​Emergency Assistance Service While Abroad

Tel: +44 (0)2380 177474

To make a claim on your return home

 

Tel: +4402380 177300

 

email: www.im-rescue.com

PLEASE KEEP A COPY OF YOUR COMPLETED CLAIM FORM AND SENT IT TO THE ADDRESS ON THE TOP OF THE FORM.

 

It is also important to send it with original documentation where possible including:

  • Certificate of Insurance

  • Confirmation of Booking

  • Original receipts for expenses

  • Original reports if applicable

  • Proof of ownership or receipts

  • Police Report

  • Evidence of Delay

  • Any other evidence or supporting documentation you think may help