© 2015 by Accident & General Insurance Services Limited. All rights reserved. Accident & General are regulated by the Central Bank of Ireland for Insurance Mediation purposes. Regulated Number 8954. Our company Registration number is 146193 and our registered offices are at 6 Leopardstown Office Park, Burton Hall Ave, Sandyford, D18, D18 P6F5

 

Accident and General, Fairsure Travel Insurance – providing the cover that you need.

CLAIM INFORMATION & EMERGENCY CONTACTS

If you have a claim, please check out our informative videos

BAGGAGE CLAIMS

Watch Me ! I will give you helpful information on submitting a Baggage Claim

MEDICAL CLAIMS

Watch Me ! I will give you helpful information on submitting a Medical Claim

MEDICAL CLAIMS

Watch Me ! I will give you helpful information on submitting a Medical Claim

TRAVEL DELAY CLAIMS
CURTAILMENT CLAIMS

If your policy was purchased between the 1st May 2017 – 31st July 2018, please contact the following:-

In the event of a medical emergency

Global Assistance

Tel: +44 (0) 2920 662 416
Fax: +44 (0) 2920 468 797
Email: operations@global-response.co.uk

To make a claim on your return home

OSG

Tel: +353 (1) 261 2192
Web: www.osgtravelclaims.ie

email: travel@osg.ie

When contacting, please give your name, insurance details and as much information as possible.

 

If your policy was purchased on or after the 1st August 2018, please contact the following:-

Emergency Assistance Service

Tel: +353 (91) 501645

To make a claim on your return home

Mapfre Assistance Agency Ireland

Tel: +353 (91) 501645

email: traveldept@mapfre.com

CANCELLATION CLAIMS INSURED PERSONS ILL HEALTH
CANCELLATION (CLOSE RELATIVE, TRAVELLING COMPANION ILL HEALTH

Watch Me ! I will give you helpful information on submitting a  Cancellation Claim

PLEASE KEEP A COPY OF YOUR COMPLETED CLAIM FORM AND SENT IT TO THE ADDRESS ON THE TOP OF THE FORM.

 

It is also important to send it with original documentation where possible including:

  • Certificate of Insurance

  • Confirmation of Booking

  • Original receipts for expenses

  • Original reports if applicable

  • Proof of ownership or receipts

  • Police Report

  • Evidence of Delay

  • Any other evidence or supporting documentation you think may help